The majority of larger companies use more than 15 different systems in their daily work. The systems are often inadequately integrated, which results in double input of among others product information, outdated or incorrect customer data, bad utilization and poorer customer service. The necessary information is simply not available to the right person, in the right context, at the right time

An integrated solution solves many of these problems and can simultaneously be able to create a platform that can adapt to a world changing inside and outside the company. Effective Business Process Management (BPM) is key to enhance your company’s business agility.

Content: The course introduces you to Business Process Management and gives you a prag-matic approach to initiating an integration project. The course covers the fundamental conceptual knowledge, the operational aspects and the technical side of an integration project. You get acquainted with the most common pitfalls and challenges and how they avoided or solved. The course gives you also a short review of the differences between Meta Data and Enterprise Repositories, in connection with Business Process Management and Business Intelligence. The course covers topics such as:

• What are Business Process Management and Enterprise Application Integration (EAI)?
• Integration of applications across the enterprise (Bus/Hub topologies).
• Integration patterns (e.g. point-2-point, loosely coupled systems).
• EAI principles like: process orchestration, mappings and transformations, context based routing.
• The 3 different forms of communication: publish-subscribe, request-reply, synchronous-asynchronous.
• Business Process Management and Business Intelligence in a Service Oriented Archi-tecture.
• Meta Data and Enterprise Repositories in the light of Business Process Management
• Overview of integration tools in the market.
• Insight on how to build a business case for integration projects
• Business Process Management challenges – problems raised by attendees’ every day experiences.

Target audience: This course applies to IT and business people and who are going to work with Business Process Management, including data- and system integration

Attendee requirements: Attendees should have a professional IT background or experience with business or technical system maintenance for a longer period of time. It would be an advantage if attendees have worked with systems integration challenges in practices.

Duration: 1 day introductory course

Price: AUD 1.150 ex. VAT